SLA Training Privacy Policy

SLA Training is committed to protecting any information that our clients provide us when using our website.

We believe it is of paramount importance that any information that you provide via the use of our website is fully protected. We would like to take this opportunity to assure all of our users that any information that you provide will only be used in accordance with our privacy statement. Please note that with any policy it is subject to change and we stress that you refer to this page at regular intervals to ensure you are completely up to date with our privacy policy.

What information is collected by SLA Training?

The information that we collect from our users is listed below;

• User name.
• Contact information such as an email address and telephone number.
• Location information such as the 1^st line of address and postcode.
• Additional information required for the purpose of enhancing our website and the services we provide.

The purpose of gathering this information

As a service provider we aim to continually enhance and improve the services that we offer, to do this effectively we believe it is crucial to gain the thoughts of clients at regular intervals. Our Quality Team internally review the information we collect to improve areas such as;

• Our website
• Our marketing strategy
• Our delivery products and style

Please note as an organisation who strives on providing our clients with value for money you may occasionally receive promotional emails from ourselves outlining what special offers we have in operation at that time.

SLA Training’s security policy

SLA Training is fully committed to ensuring all information that we obtain is secure. We believe it to be crucial that any information we collect is not accessed by any unauthorised persons. Our internal security taskforce team regularly review what mechanisms we have in place to safeguard the information of our clientele.

What are Cookies and how these are used by SLA Training?

Cookies are small text files that are stored on your computers browser directory. Cookies will be created when you use your browser to visit a website. SLA Training will use these Cookies to keep a track of your movement when visiting our website. By identifying any trends we can look at means of allowing our web application to tailor its use specific to your individual needs.

Once Cookies have been created they will allow you to resume where you left off, remember your registered login details, your preferences and other customisations created when you last visited our website.

Information gained via our online registration

As you will see from registering with SLA Training we ask for various types of personal information such as your name, contact details, zip/post codes and email addresses amongst others. It is crucial we gain this information purely for the purposes of personal identification. Other information we may look to gain is mainly for marketing purposes so we can send you information on upcoming special offers or incentives.

Your email address is used by us to confirm successful registration.

The telephone number you provide via our call back facility will be used by our Sales team to discuss your booking or to provide you with any information you may have specifically requested in regards to your query. In the future you may also be contacted with reference to new courses we have introduced in addition to any forthcoming promotional offers.

SLA Training will not forward your personal information to any third party organisation, unless we have obtained your permission to do so.

If you feel that SLA Training can improve their privacy and security policies in any way then please do not hesitate to contact us via our email at info@slatraining.co.uk